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Quality & Accreditation

Quality as Standard

All our products are manufactured in accordance with British and Industry Standards and are backed up by market leading guarantees and after sales support.

Guarantees vary by brand and product category. For example we offer an industry first 20 years in Hudson Reed, 10 years in Ultra and 5 years in the Premier range. In addition all shower enclosures, wet room screens and Pearlstone shower trays benefit from a lifetime guarantee.

We guarantee against manufacturing defects on all products when used in normal domestic applications (excluding serviceable parts, neglect or abuse). Additionally, we guarantee the surface finishing chrome.

Our products are tested to the highest industry standards and many of our thermostatic showers, manufactured here in the UK, have TMV2 and TMV3 accreditations demonstrating their high calibre in both performance and safety for any domestic or commercial application. We have recently installed state-of-the-art shower test facilities to maintain these exceptionally high standards, we are now able to quality control our thermostatic cartridge production 'in house' to fully ensure compliant products are manufactured in accordance with the relevant standards.

Our product design team benefit from a product development system audited to ISO9001 standards, meaning each product is design, sourced, evaluated and warehoused to the highest standard.

Guarantees

All our products carry market leading guarantees.

Guarantees vary by brand and product category. For example we offer an industry first 20 years in Hudson Reed, 10 years in Ultra and 5 years in the Premier range. In addition all shower enclosures, wet room screens and Pearlstone shower trays benefit from a lifetime guarantee. Please see the individual product pages on the websites for product specific guarantee information.

We guarantee against manufacturing defects on all products when used in normal domestic applications (excluding serviceable parts, neglect or abuse). Additionally, we guarantee the surface finishing chrome.

All shower enclosures and bath screens come with a lifetime guarantee against faulty materials or manufacture, provided they have been maintained in accordance with our instructions. Non-glass or metallic parts (eg seals) are subject to normal wear and tear through usage and are therefore covered on all products for 12 months from installation .

Guarantees

Achilles Accreditation

We are delighted to have achieved Level 4 Achilles Building Confidence accreditation in September 2014.

The accreditation is centred around key areas of legislation including Quality and Health & Safety, Sustainability, Corporate Social Responsibility, Immigration Law and an increased focus on the financial stability of a company.

The accreditation is a comprehensive and robust audit of a company's systems and procedures and is a requirement of major buyers in the industry, to meet their legislative and risk management needs.

Achiles New

ISO9001

Through BSi and the United Kingdom Accreditation Service (UKAS) Ultra Finishing have attained the ISO9001 accreditation, which is the world's most recognised quality management standard.

UKAS (BSi) is the sole national accreditation body recognised by government to assess, against internationally agreed standards, organisations that provide certification, testing, inspection and calibration services. Accreditation by UKAS demonstrates the competence, impartiality and performance capability of these evaluators.

ISO9001

WRAS approved product

Appropriate products have been extensively tested by the WRc and are approved or pending approval to comply with the Water Regulations Advisory Scheme.

WRAS approved

TMV2 Scheme

The Government recommends the use of thermostatic mixing valves (TMVs) for baths, taps and showers for all housing.

TMV2 certified valves maintain the pre-set temperatures even if the water pressure varies when other applications are used, preventing domestic hot water scalding.

TMV3 Scheme Approval is the Government certification for thermostatic valves that meet the performance requirements of the NHS Model Engineering Specification. Our products that are TMV3 certified are Government approved for use in the healthcare and commercial sectors.

TMV Scheme

Environmental Policy

At Ultra Finishing, we are committed to helping our customers be more water efficient, so we have introduced specific products to help them save water.

Eco-Click taps are able to limit water flow to 50% if desired and our range of Eco-Flo restrictors can limit water consumption to 6 litres a minute in line with Government guidelines.

Our environmental policy ensures that we seek to minimise our own environmental impact as far as possible.

We recycle most of the waste we create and comply with EC regulations on Packaging Waste.

Environmental Policy